Middle East

Customers disagree with CEO Ora’s claim “All electric scooters have been dispatched.”

New Delhi: Ola CEO Bhavish Aggarwal claimed on Friday that the company had sent electric scooters to all buyers.

“What’s new in December delivery: We’ve shipped the vehicle to everyone who bought it. Some are in transit, but most are in a nearby distribution center that goes through the RTO registration process. Fully digitized. The registration process took longer than expected because the process was new to everyone, “Aggarwal said in a tweet.

Immediately after the tweet, customers began to challenge his claim. One of them shares a screenshot of the company’s website displaying the message “Preparing for a scooter.”

First announced on August 15th, Ola Electric announced on December 15th that it has begun delivery of e-scooters (Ola S1 and S1 Pro). The company also held a special event for the delivery of Ola S1 and S1 Pro e-scooters for the first 100 customers in Bangalore and Chennai.

Customer reported a problem

Recently, some customers have reported mechanical issues, build quality, and issues related to the range offered on a full charge.

One of our customers grabbed the handle of Twitter and shared a photo of the towed Ola S1 Pro e-scooter. After the tweet spread by word of mouth, Ora Electric replied to the man who assured him to repair the scooter.

Then the man tweeted. “The bike is back with a broken plate and a workshop oil mark. And yes, it’s a brand new bike. It didn’t go as expected.”

This incident evoked the reaction of other customers.

Ora electric scooter

The Ola S1 scooter is manufactured at the “Future factory”, which is said to be the largest, most advanced and sustainable motorcycle factory in the world.

The price of the Ola S1 is 99,999 rupees. For S1 Pro, the customer has to pay Rs 1,29,999 (in front of the showroom). These prices include FAME II subsidies, but do not include state subsidies.

As part of its ambitious charging infrastructure goals, Ola Electric also announced next year that it will install more than 4,000 charging points on electric scooters throughout the city.

Input from the institution

https://www.siasat.com/customers-contest-ola-ceos-claim-all-electric-scooters-dispatched-2251225/ Customers disagree with CEO Ora’s claim “All electric scooters have been dispatched.”

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