I awoke at 7AM yesterday and found that two of my Nest cameras had been displaying as offline. After hours of troubleshooting and arduous resetting the cameras to get them working once more, I spotted the issue was a peculiar situation on Google’s finish. A whole bunch of Nest Cam house owners have reported their cameras displaying as offline over the previous week or so, however Google hasn’t notified house owners and even posted the problem on its Nest service standing web page.
A lot of the stories are from the UK or international locations throughout Europe, however all point out that the Google Dwelling app exhibits the cameras as offline after they’re truly nonetheless capable of file occasions. Each of my cameras wouldn’t let me view a reside feed, however would fortunately file me attempting to repair them. Laborious resetting the cameras again to manufacturing facility settings allowed me to get them absolutely working once more and a few Nest Cam customers have merely had the cameras spring again to life hours later.
Google seems to pay attention to the continued points as the corporate’s Twitter assist account acknowledged the problem earlier this month. Surprisingly, Google has did not replace its personal Nest assist website to let house owners know in regards to the “offline” Nest Cam downside. After I reset my cameras I observed the problem reappear briefly final night time, and others are nonetheless ready for their very own Nest Cam gadgets to indicate as on-line in Google Dwelling.
We reached out to Google to touch upon the Nest Cam points, however the firm didn’t reply in time for publication.
Individually, I needed to get Google to exchange my Nest Studying Thermostat final month after it determined to cease connecting to my Wi-Fi just a few months after the unique set up. The problem returned on the alternative unit once more this week so I’m ready for an additional system to get it up and operating once more. The Nest thermostat Wi-Fi situation has been an ongoing situation since no less than 2020, with models failing randomly and having to get replaced by Google. I’m beginning to surprise simply how sensible Google’s sensible dwelling gadgets actually are if they will’t reliably hook up with a Wi-Fi community.