Middle East

Here’s how biometrics changed the airport environment:

How has the pandemic affected the travel and tourism industry? What do you think of 2022?
The biggest retreat from the pandemic was not the blockade that forced the industry to shut down, but the loss of consumer confidence in travel and tourism. Covid-19 was an unprecedented crisis that affected both domestic and international travel. Although vaccination and testing are expanding, the travel sector still has a lot of bureaucratic formalism for people to navigate, from pre-travel PCR testing to forced quarantine. While demand brewing is stagnant, there is also new hesitation when thinking about travel, and it is no longer voluntary.

Therefore, the industry needs to work to instill confidence in consumers in order to resume travel. Seamless technology and contactless systems that can eliminate some of the bottlenecks, such as additional paperwork, are essential to getting the industry up and running.

How did Covid-19 track biometric non-contact technology at the airport?
Long before Covid-19, airports and airlines began implementing biometric non-contact technology, moving from check-in to boarding into a seamless passenger experience without human interaction. The pandemic undoubtedly fueled the transformation of biometrics, as governments and travel facilities had to adapt quickly to new necessities.

Biometric technology was relied on to provide touchless processing and a seamless travel experience as airports performed social distance measurements and significantly reduced their capacity.

Vision-Box has developed a non-contact passenger experience based on Emirates’ facial recognition at Terminal 3 of Dubai International Airport. Vision-Box’s Orchestra Digital Identity Management Platform is a touchless and contactless passenger processing system that provides passenger safety and security. Non-contact technology provides a sophisticated traveler experience, including biometrics, clearance, and a safety surveillance environment. The new infrastructure provides a set of digital tools that reduce or eliminate passenger contact with touchscreen surfaces and physical interaction with airport and airline staff.

How has biometrics changed the airport environment?
With the introduction of biometrics and non-contact technology, the passenger experience has been significantly improved. Airports and airlines that do manual processing have long been infamous for creating bottlenecks. Vision-Box focused on eliminating this with biometric and non-contact technologies. Today, you can visit airports such as Dubai International Airport Terminal 3, Amsterdam Airport Schiphol, and Kansai International Airport for a seamless experience from check-in to boarding, eliminating the need for physical contact. If you agree to opt in to biometric and non-contact passes, you will not have to exchange physical travel documents. This solution enhances the passenger experience while traveling while optimizing the processing time for airline and travel agency passengers.

What do you think the airport will look like in the future?
The airport of the future will be enhanced with biometric and non-contact technologies that prioritize the passenger experience with minimal intervention. Many of the world’s largest airports have already migrated to this, including Terminal 3 at Dubai International Airport, London Heathrow, London Gatwick, Kansai International Airport, Skipole and JFK.

Airports of all sizes still have plenty of opportunities to participate in the transformation of biometric technology, as these solutions can bring significant benefits not only to international travel hubs, but also to regional travel facilities.

Can you elaborate on recent implementations in the Middle East?
Vision-Box has been in the Middle East for many years in countries such as the United Arab Emirates and Qatar, and has increased its presence in the region with key business partners such as Dubai Immigrants, Dubai International Airport (DXB) and Emirates. I did. Airlines. Vision-Box’s solution as an automatic border control smart gate and biometric non-contact technology can be found throughout Dubai International Airport. Dubai International Airport is usually very high on the list of the largest airports in the world. Vision-Box has similar implementations at Hamad International Airport in Qatar, Bahrain International Airport, and several airports in Saudi Arabia.

read: An important factor in regaining passenger confidence on air travel



https://gulfbusiness.com/heres-how-biometric-has-changed-the-airport-environment/ Here’s how biometrics changed the airport environment:

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