Officers restore disrupted emergency dispatch system

The town of Hayward has restored its inner laptop community following a cyberattack this month that disrupted 911 emergency dispatch methods and different municipal providers, officers stated Thursday.

The town purchased again on-line its laptop community Tuesday and stated the 911 middle’s computer-aided dispatch system, or CAD, was additionally restored, in response to a press launch. The CAD system is how the dispatch middle receives calls and data and manages info to ship police and firefighters to requires service.

“In CAD’s absence, Hayward’s call-takers and dispatches reverted to pen and paper, and radio communication with responding officers and firefighter-paramedics,” in response to the discharge.

Entry Hayward, a system via which non-emergency requests for service and different reviews of issues are obtained, was additionally introduced again on-line, in response to the discharge.

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