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SeedBlink Seals Partnership with TDCX – Romanian Journal

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SeedBlink, an online investment platform that connects investors with technology start-ups, is today helping portfolio companies accelerate their sales journeys and deliver higher customer satisfaction.

Collaboration with TDCX enhances SeedBlink’s support for portfolio companies in the post-investment phase. By leveraging TDCX’s CX expertise, startups can grow their CX team more quickly and improve performance. This will allow startups to use the funds raised through SeedBlink more effectively.

Providing a positive customer experience is very important for all companies, especially start-ups that want to strengthen their customer relationships.research[1] One in three consumers (33%) show that they will leave their beloved brand after just one bad experience.

SeedBlink’s startup portfolio will enable TDCX’s customer experience solutions that span sales and digital marketing, omni-channel customer experience, and content moderation. TDCX is a partner in many of the world’s leading disruptive brands in areas such as e-commerce, fintech and technology, providing outsourcing solutions in areas such as customer service, technical support and inside sales.

Crickle, who develops a simple and remote sales solution for London-based global sales reps, has been using TDCX since late 2021 after raising a seed round of € 575,000 through SeedBlink.

Crikle CEO, Diwaker Singh: “The SeedBlink team is pleased to be able to respond quickly to our business needs and work together. They connect us with TDCX to unleash business growth, expand our team and improve our skill sets. By working with experienced outsourcing partners, we can improve efficiency, reduce operational costs, increase flexibility, and reduce time to market. “

Andrei Dudoiu, Managing Partner of SeedBlink, said: “If our startup is successful, SeedBlink will be successful. Our goal is for startups to come to SeedBlink to discover scaling beyond capital and true support for new opportunities. With the needs of our partners. We have a number of partners who understand the growth stages. By partnering with global CX provider TDCX, we can not only invest cloud funding in technology startups, but also take our journey one step further. increase.”

Daniel Mereuta, Country Director of TDCX Romania, said: “We have helped companies grow in size and improve their performance by providing an exceptional customer experience. We understand the challenges faced by startups and are looking to these promising companies. We are pleased to be able to support you. We are ready to help other start-ups build and enhance CX capabilities, and in collaboration with SeedBlink, we can reach more companies and reach CX. We will be able to support change. “

Through this collaboration, SeedBlink is ready to play a greater role in the development of the European technology ecosystem. CEE (Central and Eastern Europe)’s leading co-investment platform is a technology startup by helping to expand technology startups through capital, market expertise, and access to a network of trusted ecosystem partners. To increase.

[1] sauce: Experience is everything: Here’s how to get it right:PwC, 2018. https://www.pwc.com/us/en/zz-test/assets/pwc-consumer-intelligence-series-customer-experience.pdf

https://www.romaniajournal.ro/business/seedblink-seals-partnership-with-tdcx/ SeedBlink Seals Partnership with TDCX – Romanian Journal

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