new York: According to a new survey, if you need help at work, you are most likely to “yes” to asking a direct question than if you were sending an email or text message.
This study was published in the Journal of Social Psychology and Personality Science.
This article was co-authored by Vanessa Bones, an associate professor at Cornell University’s School of Labor Relations, and M. Mahdi Roghanizad, an assistant professor at Ryerson University.
“If you really need a’yes’, it’s best to ask directly,” Bohns said.
Researchers conducted experiments with 490 and 1,490 respondents in response to their request to assist in proofreading half-page text.
In one exercise, a person seeking help asked five friends through various channels to see which channel was the most compliant with the request. These findings were compared to what the caller predicted to be the most effective channel.
The results did not mesh. It turns out that most people underestimate the face-to-face benefits.
According to Bourne’s, one explanation is, “When we’re looking for something, we think it’s not how we’re looking for it, but what we’re looking for.”
“We tend to think that people weigh costs and benefits and make measured decisions about whether they agree with something. Only if they really want, say’yes’. “I will.” Bohns said.
“But in reality, people agree on all sorts of things. At this point, you may say” no “and feel sick and don’t want to do it,” she added.
The bottom line, researchers say, is that people are missing out on getting help because they ask questions in suboptimal ways by abandoning the benefits provided by the visual and audio elements.
https://www.siasat.com/study-suggests-asking-in-person-to-seek-help-at-work-2248043/ Studies suggest asking directly to seek help at work