Western Air promises to restore high standards on the Fort Lauderdale route – Eye Witness News

Bahamas, Nassau — In a complaint of inadequate punctuality on Air New Zealand’s new Fort Lauderdale route in the West, Bahamas airlines recognize the shortcomings and set the “you expect us” standard. I promised to recover.

“For our valued passengers, we are working on it and listening to you,” said Western Airlines.

“We understand the on-time standards you expect from us.

“We are adding crew to provide better service.

“This crew sign-off process is usually underway and can be time consuming.

Western Airlines jet. [FILE PHOTO]

“Recently, it has raised challenges that affect some of the planned flight times in the country, apart from standard out-of-control factors such as last week’s weather and traffic.

“The onboarding procedure for joining a flight team is to ensure that new members meet the requirements of our standards and relevant authorities.”

Launching its first Fort Lauderdale route on May 19, the company is a major airline worldwide, with training centers around the world and pilot pilots being trained due to a global shortage of pilots. Attempts to train additional staff who have stated that they are maximizing their capabilities.

“If this is completed in the next few days, flight times will certainly normalize,” the airline said.

“We will work with agents to ensure that updates are received and to implement more email-based flight updates so that they are not missed.

“We apologize for any inconvenience caused by the fact that providing quality, safe and on-time service is always very important to us.”

Western Airlines crew [FILE PHOTO]

To suggest that airlines are supplementing US routes with domestic assets, Wetern Air said it acquired additional jets this month, including the EMB145 model, and two more will be delivered this summer. I did.

International flights, including Fort Lauderdale and its charters, said they were operated and scheduled separately, along with the aircraft assigned to those flights.

“These flights do not directly affect domestic schedules,” Western Air added.

The airline was granted the necessary approvals and licenses for commercial flights between the United States and the Bahamas in 2021.

Founded in 2001, the company operates regularly daily between Nassau, Florida and Fort Lauderdale. Freeport, Grand Bahama; Marsh Harbor, Abaco; Georgetown, Exuma; Newbite, Cat Island; Bimini; San Andros and Congotown, Andros.

Western Air also offers on-demand charters throughout the Caribbean, Latin America, and the United States.

The company employs more than 190 people and has facilities in New Providence, San Andros and Freeport, Grand Bahama. Western Air promises to restore high standards on the Fort Lauderdale route – Eye Witness News

Back to top button