Triller’s S-1 submitting claims 550M customers, however its app installs fall far quick, new information reveals

TikTok competitor Triller is making ready to go public, however estimates from Apptopia name its self-reported consumer numbers into query.

Per Triller’s S-1 submitting, the quick type video app has had 550 million lifetime signups. However market intelligence agency Apptopia estimates that Triller has been downloaded simply 73.2 million instances since launch in 2015 — that’s 87% decrease than Triller’s personal reviews. Apptopia’s information is barely inclusive of cell app installs, which might means if Triller’s numbers are appropriate, the remaining deficit must come by way of net signups.

Apptopia, a well-liked supply for app analytics, says that its estimates are 70 to 90% correct, on common. The corporate has lots of of shoppers, together with Visa, Andreessen Horowitz, Coca-Cola, Goal, Zoom and others.

Reached for remark, Triller maintains its numbers are correct. However this isn’t the primary time its personal numbers have come into query.

When Triller tried to go public by way of SPAC in 2021, Billboard reported that Triller claimed greater consumer numbers to the general public than it did to music rights holders. In a December 2019 press launch, Triller stated it had 26.5 million month-to-month lively customers, although sources instructed Billboard that its consumer base was really half the dimensions; then, when Triller stated it had 50 million month-to-month lively customers, Billboard’s sources stated this quantity was really nearer to 25 million.

Triller CEO Mike Lu stated on the time that “there isn’t any authorized definition of MAU/DAU.” (MAU and DAU are customary business metrics used to measure an app’s month-to-month or each day lively customers.)

“Triller’s worth is in monetizing customers, not MAU or DAU. Previously, the press has had a tough time understanding this,” he instructed Billboard.

On the Google Play retailer, Triller’s obtain numbers additionally look comparatively low. Google Play signifies that Triller has over 10 million downloads. This might imply that the app has been downloaded anyplace between 10 and 50 million instances (Google Play has badges for 10+ million downloads and 50+ million, however no designations in between).

Triller has had a number of more odd authorized dalliances all through its existence, past simply debates over consumer numbers. In the previous couple of years, Triller confronted particular person authorized actions from Sony Music, Common Music Group and Timbaland and Swizz Beatz, all of whom accused Triller of owing them tens of millions of {dollars} in missed funds. Within the case of the UMG dispute, Lu described it as “a foul ‘Punk’d’ episode.” The corporate was additionally present in a Washington Publish report back to have missed many funds to creators in a Triller incubator program.

Picture Credit: Apptopia

Apptopia’s estimates additionally discovered that customers spend, on common, about 11 minutes monthly per machine on Triller. Triller didn’t verify the determine, however a spokesperson instructed TechCrunch that it “is just not one thing that has any relevance to our enterprise mannequin.”

Per its S-1, Triller earned $47.7 million in income in 2022, nevertheless it has misplaced cash annually it’s operated. The corporate misplaced $195.6 million final yr, and in 2021, it misplaced $773.6 million.